Community Guidelines

Reviews must reflect your real, first-hand experience.

We built Captain's Connection because the boating community deserves trustworthy information when they're in an unfamiliar port with a problem. A fake or exaggerated review can send a fellow boater to a bad shop or steer them away from a great one. Both hurt people.

Critical reviews are welcome — even glowing ones — but personal attacks are not. When writing about a negative experience, focus on what happened, not on attacking the person. This applies to reviews of businesses, responses to other users' posts, and any content on your profile.

Not allowed:

• Harassment, threats, or intimidation of any person
• Hate speech based on race, ethnicity, religion, gender, sexual orientation, disability, or national origin
• Doxxing (sharing private personal information without consent)
• Coordinated attacks on a business or individual

All content on Captain's Connection — reviews, profile bios, trip updates, photos, and social links — must follow these standards:

• No explicit or adult content. This is a professional community platform.
• No spam or commercial solicitation. Don't use your profile or reviews to advertise your own business.
• No illegal content. This includes content that promotes illegal activity or infringes on copyright or privacy.
• No malicious links. Only verified social media profiles are permitted in the social links section. Shortened or suspicious URLs will be blocked.
• Photos must be yours. Only upload photos you own or have explicit permission to share. No photos of other people without their consent.

If you claim your business listing on Captain's Connection, you agree to represent your business honestly and respond to reviews professionally. Specifically:

• Do not ask customers to post positive reviews in exchange for discounts or free services
• Do not threaten customers who leave negative reviews
• Do not create fake user accounts to boost your rating
• Respond to reviews in a professional tone, even critical ones
• Business information you provide must be accurate (hours, location, services offered)

Violations by claimed businesses may result in removal of the claimed status, suppression of their listing, or permanent removal from the platform.

Captain's Connection moderates content and accounts. Depending on the severity and history, violations may result in:

We reserve the right to remove any content or account at our discretion if we believe it violates the spirit of these guidelines, even if not explicitly listed above.